Rci Cruise And Resort Vacations - Scam and rip off. Cannot believe that they can get away with this
We bought the Cruise and Resort package and were told how great it was and all these places we could go. We finally got the cruise booked but paid so much more than we were told we would have to pay.
We have tried to book the resort and there is never anything available. We were told that the person that sold us the package "oversold" the deal to us. Really?? We finally got a place booked, now waiting on confirmation for over a week.
I called the resort they do not have a booking and I paid more..resort fees and taxes. I thought that RCI was a very good company. Now I know that they should be put out of business.
If we do not get this issue resolved I will contact state attorney general.
Reason of review: Not as described/ advertised.
Monetary Loss: $1200.
Preferred solution: Deliver product or service ordered.
Location: Indianapolis, Indiana
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Good job! I am so glad to read these reviews!
Today I received a call from someone from RCI offering a CRUISE PACKAGE, for 28 days, plus 8 nights in a Resort, in any cruise line, any location, for just 3,700.00, for two people.
On the top of that, you pay in instalments, and get a certificate... To me it does not "smell" good.
Hi be careful, we'd like the opportunity to look into this for you. Please email us at talktous@***.com with details. Kind Regards, Kathleen M., RCI Customer Care
Paid $2500 to be applied to a cruise that we would choose. They said we had a bonus certificate if we bought today, for a one week stay in a variety of destinations.
When we booked the cruise, we only got credit for $1200. They said the other $1300 was for our week stay certificate.
We lost the $1300 as our certificate was only good in extremely limited locations, or a Mayan Palace.
So much for $2500 being applied toward a cruise.
Be Careful!!!!!
RCI cruiser would not speak to me about this!!!
Please let me know is there is a class action suit. I would be interested.