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Unlike most services offered by RCI, this product ' RCI Cruise & Resort Vacation ' is a total *** (double experience of the same - cancelled in both cases before taken advantage of), principally because when you are subject to the initial salesman's promises you...
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Anonymous
Anonymous

wish I had known this I would have cancelled too.

Middlezoy, Somerset
#700584
Reply to reviews
My first experience with RCI Travel was yesterday 9/10/15, I asked the sales representative 3 times IF we booked a destination, would there be any additional costs. I did not want any surprises! I was assured 3 times there would be no additional charges when I made...
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Anonymous
Anonymous

You picked a resort with mandatory all inclusive fees, most likely in Mexico. The charges you're talking about are the all inclusive fees that cover all your food, alcohol and...

Anonymous
eesh

I think those are the resort fees. I purchased the vacation certificate and LOVED IT. I am going to buy another package. I had (2) 7 day resort stays and a 7 day cruise vacati...

1.0
I liked
  • I liked the product and sales approach
#698223
Reply to reviews
I just tried to book a cruise with RCI using my certificate that I purchased back in March 2016. Knowing that I would be responsible for port fees and taxes - But my Certificate value was apparently only good for an inside cabin. I paid $1,999.99 IN FULL at the time...
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I didn't like
  • Overall misrepresentation of the cruise package
#692873
Reply to reviews
DO NOT BUY THIS CRUISE/RESORT PACKAGE.....been nothing but a HEARTACHE and FULL OF LIES AND UNFULFILLED PROMISES....THEY LIE AND MAKE PROMISES TO MAKE EVERYTHING SOUND WONDERFUL BUT WHEN IT COMES TO BOOKING CRUISE.....WAY MORE EXPENSIVE and BOOKING THE RESORT...
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Rci Cruise And Resort Vacations Cruise Booking Review

I booked a criuse and declined travel protection at time of purchase. When i got invoice i week later rci used my credit card and purchased travel protection without my authorization. I am still getting the run around by rci in trying to get the travel insurance cancelled. Will file complain with state consumer protection. Sleazy operation.
#672810
Reply to reviews
I paid $1,900 cash for a cruise certificate from RCI. The certificate entitles you to an indoor or better cabin for a 7-day cruise for 2. You pay extra for longer cruises and for better staterooms. I selected a cruise in Asia leaving March 4, 2016 on Royal...
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1.0
I didn't like
  • Overall misrepresentation of the cruise package
#672761
Reply to reviews
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Rci Cruise And Resort Vacations Package Review

I travel frequently therefore know my way around the web perusing for travel bargains. You can purchase the same cruises for less without travel restrictions imposed by RCI. This was a ripoff, stay away from these phony deals, there are lots of hidden fees they don't tell you about. They are merely a third party supplier adding their profit on top of the posted costs.
1.7
Details
Additional Fees
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Number of Destinations
Price Affordability
Staff
Website
#672078
Reply to reviews
In 2015 I received a phone solicitation from OVC, a company in partnership with RCI offering a 2 cruise or 1 premium cruises for $3299. According to the agent, the cruises would have a value of $2200 up to $6000 and might include a free upgrade and would also include...
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I liked
  • Very friendly sales representatives
I didn't like
  • Overall misrepresentation of the cruise package
  • Add on additional port fees not described initially
  • Most resorts listed for use with certificate were off season
#665412
Reply to reviews
They lied from the begining of the 3.5 hours to book my cruise by rep Victor B. To using my credit card without my permission to the cruses line. To telling me a different balance amount each time you speak to them. To not wanting to give me my deposit back. It has...
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Anonymous
Anonymous

I just went through the same thing. In fact, I was overcharged. Trying to get refund from them is worst. Agents are incompetent.

Purchased package with understanding that the certificates cover ALL charges. Bulls..t! You get nothing that was promised. I specifically asked BETTY FLETCHER (866-260-5494 ext. 4406) if there were ANY additional fees other than airfare. Well, if you want an...
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Anonymous
marleydog

for the $3500 they charged you end up spending more out of pocket, you can do better finding deals on your own. I just did a comparison on line and for the same Alaska cruise,...

#623070
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