Rci Cruise And Resort Vacations Reviews and Complaints
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Customers don't like
- Deception in package
- Overall misrepresentation of the cruise package
- Customer service
Customers like
- Cruise
- Very friendly sales representatives
- Price
I used a voucher my father had for a trip to one of their resorts in Mexico. I bought the trip cancellation insurance, and something came up so I had to cancel. The document that was e-mailed with the trip confirmation only gave a fax number and mailing address as...
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RCI Cruise and Resort Vacation is nothing more than a legalized scamming company. I purchased a $2600 package and tried to book a cruise and finally settled with an oceanview stateroom. But by the time I finished the booking with the agent, they charged me extra $450...
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I didn't like
- Scamming
I have tried several times recently to get in contact with the agent who sold me the package and my calls have not been returned. When I first tried to cancel my membership I was told I would receive a check for my down payment. When that did not happened I called...
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I didn't like
- Deception
- Deception in package
Tried to call them several times, extension I was given was unavailable, so they hung up on me. If anyone has contact info for them, please let me know. My phone # 2676142680, leave voice message or text, please. My previous experience with a package like this was very...
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I didn't like
- Overall misrepresentation of the cruise package
Bought cruise package on the understanding that all I would need to pay extra was port fees on a cruise....To date I have paid for the package but on looking to book anything...the vast majority of the cruises have an excess which is over and above the regular cost of...
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H. Haskell
Is there a pending class action lawsuit? We are in the same position.
Cat M.1966
Hoping you will see this message before RCI calls me back. Trying to understand - are you talking about one of those packages that RCI calls you at home and offers you a dea...
Hello everyone im very upset! I had a referral from friends they are RCI members. I just wanted to get a cruise special. Got one for 2600 when its to good to be true. Its to be sure, I stay on the phone with the Rep for 2 hours( Wendy) out of FL. That was 2 cabin 4...
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In January, I called to book a vacation at Hard Rock Hotel in Punta Cana for my nephews wedding in August I was told the total cost was the $429. I asked the person on the phone if that was the total cost including All Inclusive and he said yes, it is all inclusive. I...
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Rci Cruise And Resort Vacations - Rebooking resort stay
I tried to rebook a PVR resort stay, and unfortunately had not paid the $79 protection fee. I did ask for a courtesy consideration, but was repeatedly told I could not rebook. I heard many excuses and dancing around. I have bought 3 travel packages and will never use this useless, lieing company again.
They think you are *** and won't realize that you been taken. I call and cancelled within 24 hours of purchase and I have received multiple call from them begging me not to cancel the package. I had my credit card company call them for a three way and they still had...
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Similar to Rci Cruise And Resort Vacations
RCI uses a form of lying I would call "Under informing".The crux of the sales pitch is to pit the cost of imaginary gold and silver star resort vacations against the cost of their timeshare. They show you a catalog filled with the names of resorts around the world that...
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I didn't like
- Customer service
- Deception in package
Correction: RCI charged me $1715 MORE than the cruise line.RCI Cruise Package - $3375Royal Caribbean Direct- $1660Difference = $1715.00A total SCAM JOB!!!!