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I purchased a cruise certificate from RCI for $3000. The certificate said it was good for a 14 day premium cruise. The rep on the phone said it was good on any cruise line and to any location. When I tried to book a cruise to Alaska I was told that cruises to Alaska...
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2.1
I didn't like
  • Lying and refusing to put anything in writing
#1368944
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I received several phone calls from Cruise and Resort Vacations offering this wonderful deal to RCI members. I was mainly interested in the Cruise offers as I had a lot of timeshare to use. I was told that I would purchase credits that went against the cost of cruises...
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#1362788
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I used a voucher my father had for a trip to one of their resorts in Mexico. I bought the trip cancellation insurance, and something came up so I had to cancel. The document that was e-mailed with the trip confirmation only gave a fax number and mailing address as...
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Anonymous
Brucetchr

Since you paid via credit card, contact your credit card company and explain the situation. They will file a claim and they will return your money.

1.4
#1275656
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RCI Cruise and Resort Vacation is nothing more than a legalized scamming company. I purchased a $2600 package and tried to book a cruise and finally settled with an oceanview stateroom. But by the time I finished the booking with the agent, they charged me extra $450...
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danny_21
danny_21

Correction: RCI charged me $1715 MORE than the cruise line.RCI Cruise Package - $3375Royal Caribbean Direct- $1660Difference = $1715.00A total SCAM JOB!!!!

1.0
I didn't like
  • Scamming
#1204142
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I have tried several times recently to get in contact with the agent who sold me the package and my calls have not been returned. When I first tried to cancel my membership I was told I would receive a check for my down payment. When that did not happened I called...
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I didn't like
  • Deception
  • Deception in package
#1178062
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Tried to call them several times, extension I was given was unavailable, so they hung up on me. If anyone has contact info for them, please let me know. My phone # 2676142680, leave voice message or text, please. My previous experience with a package like this was very...
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1.8
I didn't like
  • Overall misrepresentation of the cruise package
#1158355
Reply to reviews
Bought cruise package on the understanding that all I would need to pay extra was port fees on a cruise....To date I have paid for the package but on looking to book anything...the vast majority of the cruises have an excess which is over and above the regular cost of...
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Anonymous
H. Haskell

Is there a pending class action lawsuit? We are in the same position.

Anonymous
Cat M.1966

Hoping you will see this message before RCI calls me back. Trying to understand - are you talking about one of those packages that RCI calls you at home and offers you a dea...

#1129109
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Hello everyone im very upset! I had a referral from friends they are RCI members. I just wanted to get a cruise special. Got one for 2600 when its to good to be true. Its to be sure, I stay on the phone with the Rep for 2 hours( Wendy) out of FL. That was 2 cabin 4...
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#1081220
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In January, I called to book a vacation at Hard Rock Hotel in Punta Cana for my nephews wedding in August I was told the total cost was the $429. I asked the person on the phone if that was the total cost including All Inclusive and he said yes, it is all inclusive. I...
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#1070928
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Contact Rci Cruise And Resort Vacations

Mailing Address:
RCI North America Office
9998 North Michigan Road
Carmel, IN 46032
Phone:
(317) 805-9941
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Rci Cruise And Resort Vacations Products and Services

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Rci Cruise And Resort Vacations - Rebooking resort stay

I tried to rebook a PVR resort stay, and unfortunately had not paid the $79 protection fee. I did ask for a courtesy consideration, but was repeatedly told I could not rebook. I heard many excuses and dancing around. I have bought 3 travel packages and will never use this useless, lieing company again.
1.2
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#1055201
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