0
Issues
resolved
88
Total
reviews
$120K
Claimed
losses
$2.7K
Avg
loss
16.8K
Page
views
What was your experience with Rci Cruise And Resort Vacations?
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Customers don't like
- Deception in package
- Overall misrepresentation of the cruise package
- Customer service
Customers like
- Cruise
- Very friendly sales representatives
- Price
I received several phone calls from Cruise and Resort Vacations offering this wonderful deal to RCI members. I was mainly interested in the Cruise offers as I had a lot of timeshare to use. I was told that I would purchase credits that went against the cost of cruises...
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I used a voucher my father had for a trip to one of their resorts in Mexico. I bought the trip cancellation insurance, and something came up so I had to cancel. The document that was e-mailed with the trip confirmation only gave a fax number and mailing address as...
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RCI Cruise and Resort Vacation is nothing more than a legalized scamming company. I purchased a $2600 package and tried to book a cruise and finally settled with an oceanview stateroom. But by the time I finished the booking with the agent, they charged me extra $450...
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I didn't like
- Scamming
I have tried several times recently to get in contact with the agent who sold me the package and my calls have not been returned. When I first tried to cancel my membership I was told I would receive a check for my down payment. When that did not happened I called...
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I didn't like
- Deception in package
- Deception
Tried to call them several times, extension I was given was unavailable, so they hung up on me. If anyone has contact info for them, please let me know. My phone # 2676142680, leave voice message or text, please. My previous experience with a package like this was very...
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I didn't like
- Overall misrepresentation of the cruise package
Bought cruise package on the understanding that all I would need to pay extra was port fees on a cruise....To date I have paid for the package but on looking to book anything...the vast majority of the cruises have an excess which is over and above the regular cost of...
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H. Haskell
Is there a pending class action lawsuit? We are in the same position.
Cat M.1966
Hoping you will see this message before RCI calls me back. Trying to understand - are you talking about one of those packages that RCI calls you at home and offers you a dea...
Hello everyone im very upset! I had a referral from friends they are RCI members. I just wanted to get a cruise special. Got one for 2600 when its to good to be true. Its to be sure, I stay on the phone with the Rep for 2 hours( Wendy) out of FL. That was 2 cabin 4...
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In January, I called to book a vacation at Hard Rock Hotel in Punta Cana for my nephews wedding in August I was told the total cost was the $429. I asked the person on the phone if that was the total cost including All Inclusive and he said yes, it is all inclusive. I...
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Rci Cruise And Resort Vacations - Rebooking resort stay
I tried to rebook a PVR resort stay, and unfortunately had not paid the $79 protection fee. I did ask for a courtesy consideration, but was repeatedly told I could not rebook. I heard many excuses and dancing around. I have bought 3 travel packages and will never use this useless, lieing company again.
Similar to Rci Cruise And Resort Vacations
They think you are *** and won't realize that you been taken. I call and cancelled within 24 hours of purchase and I have received multiple call from them begging me not to cancel the package. I had my credit card company call them for a three way and they still had...
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Correction: RCI charged me $1715 MORE than the cruise line.RCI Cruise Package - $3375Royal Caribbean Direct- $1660Difference = $1715.00A total SCAM JOB!!!!