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We purchased our second RCI Travel Package 6 months ago and I can see now it is a real scam! I'm finding the same issues everyone else is complaining about. There are VERY FEW resorts to choose from and many are off season or only available for 5 nights not the 7 as...
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1.0
#858323
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I am a Platinum member of RCI and have been a member with RCI since 1999. In Dec. 2015 I booked a hotel room in Tallahassee, FL for April 2016. Our Vacation Center charged me $312.93 for the room, applied $60 in Savings Dollar which left a balance of $252.93 which I...
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Anonymous
Bonni Phelps

I just received a charge for $25 that I have no idea what it is for.

Anonymous
Anonymous

We're sorry to hear this and would like the opportunity to investigate. Please email us at talktous@rci.com and be sure to include your membership number. Kind Regards, Kathle...

1.8
I didn't like
  • Customer service
  • Attitude of person on phone
#848725
Reply to reviews
The package I purchased was misrepresented by Andre. He never explain the hidden costs they had for the cruise. it turned out to be more that the cruise line itself. they make their money ripping people off with lies. I tried to cancel but they refused to returned my...
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Anonymous
Anonymous

Hello Jose, We are sorry to hear of your disappointment. Please email us at talktous@rci.com and be sure to include your membership number so that we may look into this for yo...

Rci Cruise And Resort Vacations Cruise Booking Review

Rci Cruise And Resort Vacations
#492296
RCI Cruise booking agent lied about our dinner time. I asked her twice and called her back and she assured me it was 7:15. Boarding the ship we told our meal time was 8:15. Due to health condition this is unacceptable.
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On the phone, I was supposed to receive (2) 7-9 cruises, 1 of which could be split into (2) 5 day & (1) 7day cruise. Plus, I was supposed to receive a complementary 7 day cruise for 2 because of a mistake made on my last package purchased through them. Didn't get...
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1.3
Souderton, Pennsylvania
I didn't like
  • Deception in package
  • Staff not reachable after purchased
  • Staff not reachable after purchase mae
#827310
Reply to reviews
The cost of the cruise (if you divide it out) doesn't save any money over booking the cruise directly with the cruise line!!!! The resort selection is sooo limited that you must plan for what they offer rather than what you want to do. A rip off. Take a look at NCL...
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1.0
I didn't like
  • Most resorts listed for use with certificate were off season
  • Most resorts listed for use with certificate got poor reviews
  • Overall misrepresentation of the cruise package
#782577
Reply to reviews
We did purchase the package for a cruise, hotel discounts and resort. we used the cruise to take a 9 day cruise from Rome, we went from Italy, France and Spain. We did have to pay with transport taxes and upgrade *( we had to upgrade to get a higher floor, we were on...
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4.2
Fonthill, Ontario
#707063
Reply to reviews
I purchased a cruise/resort package from RCI earlier this year and unfortunately it is a scam. As to the cruise. I booked one a few days ago using my certificate but right afterwards I checked cruise.com and the same cruise and room was $259. less without using any...
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Anonymous
Anonymous

I agree with you, I most certainly am not satisfied but have already paid them my USD2000 and just have to suck it up and but the cruise at more expensive than would have paid...

1.0
I didn't like
  • Very limited choices of resorts for use with certificate
  • Add on additional port fees not described initially
  • Overall misrepresentation of the cruise package
#701525
Reply to reviews
Unlike most services offered by RCI, this product ' RCI Cruise & Resort Vacation ' is a total *** (double experience of the same - cancelled in both cases before taken advantage of), principally because when you are subject to the initial salesman's promises you...
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Anonymous
Anonymous

wish I had known this I would have cancelled too.

Middlezoy, Somerset
#700584
Reply to reviews
My first experience with RCI Travel was yesterday 9/10/15, I asked the sales representative 3 times IF we booked a destination, would there be any additional costs. I did not want any surprises! I was assured 3 times there would be no additional charges when I made...
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Anonymous
Anonymous

You picked a resort with mandatory all inclusive fees, most likely in Mexico. The charges you're talking about are the all inclusive fees that cover all your food, alcohol and...

Anonymous
eesh

I think those are the resort fees. I purchased the vacation certificate and LOVED IT. I am going to buy another package. I had (2) 7 day resort stays and a 7 day cruise vacati...

1.0
I liked
  • I liked the product and sales approach
#698223
Reply to reviews
I just tried to book a cruise with RCI using my certificate that I purchased back in March 2016. Knowing that I would be responsible for port fees and taxes - But my Certificate value was apparently only good for an inside cabin. I paid $1,999.99 IN FULL at the time...
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I didn't like
  • Overall misrepresentation of the cruise package
#692873
Reply to reviews