The package I purchased was misrepresented by Andre. He never explain the hidden costs they had for the cruise. it turned out to be more that the cruise line itself. they make their money ripping people off with lies. I tried to cancel but they refused to returned my...Read more
They lied from the begining of the 3.5 hours to book my cruise by rep Victor B. To using my credit card without my permission to the cruses line. To telling me a different balance amount each time you speak to them. To not wanting to give me my deposit back. It has...Read more
We purchased package for a "Fall Color" cruise with a window of 2 weeks in Oct 2014 with a hotel stay in both New York and Boston. We were told the cruise would not be available until after Jan 2014, but our consultant had a hotel in New York reserved. DID NOT HAPPEN!!...Read more
We were promised a free 7 day stay with our original package but it was never sent with the original package. By the time we tried to use it we were informed that it had expired. I tried to talk to a mgr and he was extremely rude accusing us of "wanting to look at...Read more
DO NOT EVEN INVEST! The certificates are of LOWEST value during summer and other especial months. In other words, you would have to take vacation during rainy/winter season when hardly no one is vacationing. And, you would have to be paying EXTRA besides the amount...Read more
I purchased the RCI cruise and resort promo and I got so scammed. They were sold to me with an understanding that each cruise cerificate was worth at least $1,500 each. When I tried to redeem them for a cruise I wanted to take my family on I was told that even on of...Read more
RCI is a rip off and the employees lie. I bought a cruise & resort combo, paid up front because it sounded like a good deal. Wrong!!! Over a year, called 6 times, always ended call frustrated as *** = nothing booked. Yesterday asked for a manager, got Debbie ext 4510,...Read more
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