(11 of 90 reviews match)
Latest review first
I purchased a cruise certificate from RCI for $3000. The certificate said it was good for a 14 day premium cruise. The rep on the phone said it was good on any cruise line and to any location. When I tried to book a cruise to Alaska I was told that cruises to Alaska...Read more
Company wrote 0 private or public responses to the review from Sep 29.
I used a voucher my father had for a trip to one of their resorts in Mexico. I bought the trip cancellation insurance, and something came up so I had to cancel. The document that was e-mailed with the trip confirmation only gave a fax number and mailing address as...Read more
Company wrote 0 private or public responses to the review from Jun 08.
RCI Cruise and Resort Vacation is nothing more than a legalized scamming company. I purchased a $2600 package and tried to book a cruise and finally settled with an oceanview stateroom. But by the time I finished the booking with the agent, they charged me extra $450...Read more
Company wrote 0 private or public responses to the review from Mar 06.
I have tried several times recently to get in contact with the agent who sold me the package and my calls have not been returned. When I first tried to cancel my membership I was told I would receive a check for my down payment. When that did not happened I called...Read more
Company wrote 0 public responses to the review from Jan 28.
Tried to call them several times, extension I was given was unavailable, so they hung up on me. If anyone has contact info for them, please let me know. My phone # 2676142680, leave voice message or text, please. My previous experience with a package like this was very...Read more
Company wrote 0 public responses to the review from Dec 29, 2017.
I didn't like
- Overall misrepresentation of the cruise package
RCI uses a form of lying I would call "Under informing".The crux of the sales pitch is to pit the cost of imaginary gold and silver star resort vacations against the cost of their timeshare. They show you a catalog filled with the names of resorts around the world that...Read more
Company wrote 0 private or public responses to the review from May 13, 2017.
I didn't like
- Customer service
- Deception in package
Purchased the Premium Travel Package from RCi on 2/15/71, then read some bad reviews. Had called our agent, Chris, to discuss on 2/20/17, but he did not return the call, which caused concern. Received our welcome letter from RCI on 2/21/17 providing our login ID number...Read more
Company wrote 0 public responses to the review from May 10, 2017.
Bought the RCI Vacation Package from their Scottsdale location. Paid $3700 for 2 cruises plus bonus cruise, vacation cash, hotel deals (which were overpriced). Paid it off in Jan 2017 after I had finally found a cruise that my family could all go on. It was with...Read more
Company wrote 0 public responses to the review from May 08, 2017.
Cruise portion went well, but have spent the last eight months looking over the alleged thousands of resort to choose from for my week resort portion. Being very lucrative and kind, it's my estimation that there is never more than 200 listings at any given time. Half...Read more
Company wrote 0 private or public responses to the review from Mar 25, 2017.
We purchased our second RCI Travel Package 6 months ago and I can see now it is a real scam! I'm finding the same issues everyone else is complaining about. There are VERY FEW resorts to choose from and many are off season or only available for 5 nights not the 7 as...Read more
Company wrote 0 public responses to the review from Jun 01, 2016.
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