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I used a voucher my father had for a trip to one of their resorts in Mexico. I bought the trip cancellation insurance, and something came up so I had to cancel. The document that was e-mailed with the trip confirmation only gave a fax number and mailing address as...
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1.4
#1275656
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RCI Cruise and Resort Vacation is nothing more than a legalized scamming company. I purchased a $2600 package and tried to book a cruise and finally settled with an oceanview stateroom. But by the time I finished the booking with the agent, they charged me extra $450...
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danny_21
danny_21

Correction: RCI charged me $1715 MORE than the cruise line.RCI Cruise Package - $3375Royal Caribbean Direct- $1660Difference = $1715.00A total SCAM JOB!!!!

1.0
I didn't like
  • Scamming
#1204142
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I have tried several times recently to get in contact with the agent who sold me the package and my calls have not been returned. When I first tried to cancel my membership I was told I would receive a check for my down payment. When that did not happened I called...
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I didn't like
  • Deception
  • Deception in package
#1178062
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Tried to call them several times, extension I was given was unavailable, so they hung up on me. If anyone has contact info for them, please let me know. My phone # 2676142680, leave voice message or text, please. My previous experience with a package like this was very...
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1.8
I didn't like
  • Overall misrepresentation of the cruise package
#1158355
Reply to reviews
RCI uses a form of lying I would call "Under informing".The crux of the sales pitch is to pit the cost of imaginary gold and silver star resort vacations against the cost of their timeshare. They show you a catalog filled with the names of resorts around the world that...
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1.0
I didn't like
  • Customer service
  • Deception in package
#1046678
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Purchased the Premium Travel Package from RCi on 2/15/71, then read some bad reviews. Had called our agent, Chris, to discuss on 2/20/17, but he did not return the call, which caused concern. Received our welcome letter from RCI on 2/21/17 providing our login ID number...
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#1045568
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Bought the RCI Vacation Package from their Scottsdale location. Paid $3700 for 2 cruises plus bonus cruise, vacation cash, hotel deals (which were overpriced). Paid it off in Jan 2017 after I had finally found a cruise that my family could all go on. It was with...
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1.0
I didn't like
  • Customer service
#1044536
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Cruise portion went well, but have spent the last eight months looking over the alleged thousands of resort to choose from for my week resort portion. Being very lucrative and kind, it's my estimation that there is never more than 200 listings at any given time. Half...
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I liked
  • Cruise
I didn't like
  • Being offerred hotels instead of resorts
  • Deception in package
  • Very limited choices of resorts for use with certificate
#1025550
Reply to reviews
We purchased our second RCI Travel Package 6 months ago and I can see now it is a real scam! I'm finding the same issues everyone else is complaining about. There are VERY FEW resorts to choose from and many are off season or only available for 5 nights not the 7 as...
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1.0
#858323
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Contact Rci Cruise And Resort Vacations

Mailing Address:
RCI North America Office
9998 North Michigan Road
Carmel, IN 46032
Phone:
(317) 805-9941
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Rci Cruise And Resort Vacations Products and Services

DO NOT BUY THIS CRUISE/RESORT PACKAGE.....been nothing but a HEARTACHE and FULL OF LIES AND UNFULFILLED PROMISES....THEY LIE AND MAKE PROMISES TO MAKE EVERYTHING SOUND WONDERFUL BUT WHEN IT COMES TO BOOKING CRUISE.....WAY MORE EXPENSIVE and BOOKING THE RESORT...
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